Saturday, February 3, 2007

Story 3 - Unreasonable parents

This story is actually provided by my partner, Blue.

Here is how the story goes: Recently, he found a tutor for a pair of parents and after the first lesson, the child has actually commented that he likes the teaching method of the tutor. Lessons went smoothly till the fourth lesson which the tutor cancelled because she would be really late. The enraged parents called up my partner to complain about the tutor not keeping to her promise. He got in touch with the tutor and found out that this was the only time since her past assignments and what actually happened was she cancelled the lesson due to responsibility. Do take time to ponder, if you have to delay your lesson almost 3 hrs later and it would be late at night, would you postpone it or cancel it?

For me, I would do the same as the tutor - cancel it. This is because I feel that the child would probably be tired late at night and the lesson would not be as effective as it was intended to be. My partner, Blue, then called back the parents to explain about the situation. The parent then expressed that they do not wish to pay the tutor for her lessons since she did not keep her promise. However, the parent had actually promised to pay for the first lesson. So who is not keeping the promise now? During the talk with the parent, the parent even commented that the tutor is lousy. That was why my partner was so annoyed with the parent and told me this story.

Perhaps both parties are at fault but I feel that the tutor deserves her pay for the efforts she has put in for the previous lessons. Is it really true that one bad lesson will erase the impression built from the good lessons? This is so saddening.

2 comments:

themishmashmess said...

So how did Blue solve this situation? So sticky!!

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