Story 9 - Cunning tuition coordinators

Although belonging to the same occupation, tuition coordinators from different agencies actually see their competitors as their greatest enemy. This time round, I would share with my readers a saddening experience that I encountered some time ago.

Just a week ago, I was searching for a tutor for my client when I received an sms saying that he is keen to teach. As the assignment is quite rare, with lesson frequency of once in a fortnight, I asked for only a few details from him before closing the case. The details I requested included the number of years of experience he has in giving tuition, the levels and subjects he has taught before, and also if he currently has any student of the same level. After these details were sorted out, I messaged him the address, timing and date of tuition. For play safe, I passed him the contact number of the parent as well. Of course, tuition coordinators will only do this with the permission of the parent.

I was so happy that I can clinch the deal when I suddenly realised something horrible. I forgot to ask for the tutor's name! Indeed, it was careless of me to have missed out on this detail and thus, I tried to call the tutor back to check. However, after two very long rings, I was actually diverted to a mobile number which was no longer in service. I was so worried that I attempted to inform Blue after the disppearance of the tutor.

At this point, it became very clear to me that the tutor had been poaching from me! This goes to show, the tutor is actually an agent himself. How despicable to have to resort to such low stoop tricks! For our agency, we would definitely not do such a thing because we believe that it would not benefit us at all. Furthermore, it is really unfair to the agent who has been working on the case for so long.

Conclusion of the day: As tuition coordinators, I would wish to see everyone getting along well because there might always be partnerships established between two agencies. Therefore, we should all be in the open and close cases base on our capabilities. I believe, with sincerity, we can definitely move the hearts of the parents to engage our services.